Frequently Asked Questions
Have a question or comment? Don't be shy: Reach out and say hi!
What are the shipping costs for Carolina Game Tables?
What are the shipping costs for Carolina Game Tables?
We recommend White Glove or Threshold Residential Delivery through a third party service to ship our sturdy (and heavy) Carolina Game Tables. For table designs other than Tablezilla, Curbside Freight Delivery is available. For B2B sales, third party services can offer LTL rates. Finally, all our products are available for FREE PICKUP from our Hickory, NC showroom.
You can learn more about our shipping options on our Table Shipping Page.
Can I order a custom built Carolina Game Table?
Can I order a custom built Carolina Game Table?
Carolina Game Tables provides pre-made Signature Game Table from our most popular designs, finishes, and fabric colors. All Signature tables are at dining height and include cup holders.
You can also customize your own table through the Personalized or Custom Game Table collection, allowing for choices in design, finish, fabric, height, and cup holders.
All Carolina Game Tables come with a dining top. There is no discount for a game table without a dining top (our packaging is not set up to ship without them).
What materials are used to make Carolina Game Tables?
What materials are used to make Carolina Game Tables?
Table Construction Built Strong to Last Long
A well-built, functional and beautiful, piece of furniture can last for generations and stops the cycle of expensive “disposable” home decor.
Carolina Game Tables are built with a frame of solid Indonesian mahogany. This particular variety of the wood is plantation grown and government monitored to insure it’s never over harvested or becomes endangered. The legs, side rails, and all major supports of the table are made of this strong, sustainable, solid wood. Our family is proud to support the many family business who grow these trees.
The physical assembly of the table uses screws, nuts and bolts, glue, and mortise/tenon construction. Additionally, there are steel braces at each corner for increased strength. Legs are connected to the table frame with three bolts through that steel reinforced corner. (The furniture industry usually uses two bolts at each corner, but we know gamers!) Each table leg also has an adjustable plastic leveler in case the table might be set on an uneven surface. The leveler tip is safe for hardwood floors and helps the table glide smoothly on hard surfaces. All of this works together to make a solid stable playing and dining surface. We don’t want any wobbles when playing skill games!
Cup holders are made from aluminum and are 3 inches deep, with an inside diameter of 3 1/4 inches. They are easily removable for washing. When the cup holder is removed, a hole exists in your table base so condensation drips to the ground. This also makes for a pretty awesome handle when moving the table base, we’ve learned.
In short, a Carolina Game Table is built using the same engineered manufacturing and strong construction techniques of any fine dining room table—because it is! It just happens to be a great game table as well.
Dining Table Top
The table top is strong and super engineered. Allow us to geek out a bit… The outer layers of the top are MDF for support surrounding a honeycomb filler providing both strength and weight reduction. All of this is covered in a mahogany veneer matching the rest of your table. The underside of your table top has fabric lining the edges—to protect the wood it covers—and a fabric-covered lip to fit inside the play area to secure it. The middle of the underside is finished with the same mahogany veneer.
The reason for this construction, as opposed to mahogany slabs, is twofold. First, it makes the top lighter than if it were solid hardwood so it’s easier to pick up and move.
Second and more importantly, hardwoods will expand and contract based on humidity conditions, especially when one dimension of the wood is notably thinner than the others (such as the thickness of the table top compared to its length and width). This issue could potentially result in the top no longer syncing up with the rest of the table. Our construction avoids much of the issues caused by variances in humidity.
Two and Three Piece Table Top Design for Tablezilla, Streamer, Banquet, and Dining Game Tables. The multiple piece construction is necessary on these larger tables to make it easier to maneuver. The sturdy pieces overlap by one inch in a layered seam to keep crumbs from your play area and to provide stability.
This table top design has been in place since summer 2019. Tables built prior to this date may want to order one of these new table tops (but you may want to request matte finish; high gloss was implemented standard in 2019 as well). Since we started using this design we’ve had no reports of dining tops bowing or warping. That’s amazing!
Stain- Rip- and Fade-Resistant Strong Fabric
We use hardy commercial grade velveteen and glue it to the plywood used in the interior game play area. The fabric is then wrapped around the plywood and bolted up into the table frame. The combination of glue, wrapping, and bolting means the fabric should not “rub up” over time.
If you are hoping to add LED lighting, power strips, USB ports, or otherwise adjust your play area, go for it! Simply drill through any section of the fabric-covered play area to pass through cords. We do not add lighting ourselves because we do not want to add the expense of UL testing and packaging. It’s a fairly easy DIY project, or you can hire an electrician.
The velveteen is the kind most hotels use in their lobbies. It’s completely synthetic and there is no padding underneath to trap and hold odors. The fabric is rated “W” for water-based cleaners only. You don’t need to buy any special dry cleaning agents or pool table “felt cleaner” and in fact, you should not use them! The strong fabric is rip-resistant and stain-resistant.
The nap on the fabric plays tricks with the lighting in some of our photos, which explains the variance of color. It’s the same shade of color, we promise! It’s lighter where the nap of the fabric is pulled one way, and darker where it’s pushed another. The truest shade of color is the darker hue shown.
Game tables and leather furniture, too?!
Game tables and leather furniture, too?!
YES! The owners of Carolina Game Tables, the Black family, have connections in the furniture industry. The game tables are built by skilled labor in a "case goods" facility and high end leather items like the Deluxe Dragon Wingback Chair in a skilled upholstery furniture facility.
These are our Carolina Game Tables designs using their labor force and facility/materials management. We keep our overhead low and pass the savings to you.
The common thread between both facilities--other than knowing the Black family--is QUALITY and attention to detail. The tables are made from solid wood and solidly connected. The leather goods are made from semi-aniline dyed top grain leather, feature 8-way hand-tied supports, and solid wood frames. We wouldn't settle for anything less.
What is the wait time for a Carolina Game Table?
What is the wait time for a Carolina Game Table?
Your order is put immediately into production!
Signature Game Tables are pre-built to a point and only need a few steps to finish: An average of 2 weeks' production time.
Other products average 6 months production time. We recommend White Glove Delivery as the safest shipping method, but it can take an additional 4-10 weeks. You are invoiced for delivery when your order finishes production.
How hard is it to assemble a Carolina Game Table?
How hard is it to assemble a Carolina Game Table?
We recommend White Glove delivery so you don't need to--our tables are not hard to make, just heavy. Basic assembly steps are:
1. Insert leg bolts through steel-reinforced plate at each corner of the table.
2. Tighten washers and nuts. There are a total of 12 bolts/washers+nuts to work with.
3. Flip table. Oof.
4. Insert cup holders. Add dining top.
Does Carolina Game Tables offer any financing options?
Does Carolina Game Tables offer any financing options?
We know this is a big decision. To make it easier installment plans are available using a variety of secure payment processors.
- Apply Pay and Google Pay
- ShopPay from Shopify
- PayPal, Venmo, and PayPal Credit
Which Carolina, North or South?
Which Carolina, North or South?
Carolina Game Tables is located in North Carolina. The showroom is in Hickory, NC. Hours by appointment only; email [email protected].
Did you know that 60% of all the furniture made in post World War II America within an hour of High Point, North Carolina--the middle of the state? A strong international market is still held twice a year there. Some of the most innovative furniture designers in the world have crowded into one week home rentals since before Air BnB was a thing!
What is the warranty policy for a Carolina Game Table?
What is the warranty policy for a Carolina Game Table?
For insurance reasons, we cannot warranty one of our tables once it’s in your home, which is why we recommend White Glove Delivery. This third party service inspects the furniture upon receipt from our factory, and again prior to delivery to you. If you note any scratches, or if the delivery personnel damage your home during the delivery (this has happened only twice in ten years), they will make the repairs to your property and the furniture if need be.
If you have an issue with your Carolina Game Tables furniture–even years after receiving it–please email our customer service at [email protected].
Not seeing what you are looking for? Drop us a line and we can help.
Let’s connect so we can help you